Privacy policy

 

This Privacy Policy describes how ljscustomcards.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels, SNS (social networking sites), etc. 
  • Disclosure for a business purpose: shared with our processor Shopify, SNS (social networking sites), Google, payment services such as PayPal, Venmo, Ebay, etc. 

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information including credit and debit card numbers, PayPal account name and number, Venmo account name and number, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify 
  • We reserve the right to hire other companies to provide limited services on our behalf, including but not limited to packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration.  We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

     

    LJ's Custom Cards may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LJ's Custom Cards or the site; (b) protect and defend the rights or property of LJ's Custom Cards and its web sites, or (c) act in urgent circumstances to protect the personal safety of users of LJ's Custom Cards, its web sites, or the public.

     

    Your information may be stored and processed in the United States or any other country in which LJ's Custom Cards or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. LJ's Custom Cards abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.


At LJ's Custom Cards, we are committed to protecting your privacy.  You can travel through most of our site without giving us any information about yourself.  But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.

 

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.  Generally, this information is requested when you are signing up for emails/newsletters, contacting LJ, advertising on our website, registering for a giveaway, or when purchasing LJ's Custom Cards products.  

For example: If you choose a service or transaction that requires payment, such as purchasing products through  LJ's Custom Cards, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

Other forms of information we may collect include but are not limited to:

  • Name
  • Billing Address
  • Shipping Address
  • Payment Information: including credit and debit card numbers, PayPal account name and number, Venmo account name and number, Ebay account name and number, etc.
  • Email Address
  • Phone Number

 

If you ever want to review or update the information we have stored for you, simply log onto the website and you may edit the information at any time. We will ask for sufficient identification to assure that only you can access your customer profile or guest profile if you checked out "as a guest."

 

Use of your Personal Information

We use your personal information for the following purposes:

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify 
  • We reserve the right to hire other companies to provide limited services on our behalf, including but not limited to packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration.  We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

 

We reserve the right to hire other companies to provide limited services on our behalf, including but not limited to packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration.  We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

 

LJ's Custom Cards may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LJ's Custom Cards or the site; (b) protect and defend the rights or property of LJ's Custom Cards and its web sites, or (c) act in urgent circumstances to protect the personal safety of users of LJ's Custom Cards, its web sites, or the public.

 

Your information may be stored and processed in the United States or any other country in which LJ's Custom Cards or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. LJ's Custom Cards abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

 

Control of your Personal Information

When you register, or otherwise give us personal information, LJ's Custom Cards will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.


Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.  You may review and update this information at any time by logging onto LJscustomcards.com and updating your profile or by sending a request to ljscustomcards@gmail.com.  You can:

  

Security of your Personal Information

LJ's Custom Cards strictly protects the security of your personal information and honors your choices for its intended use.  We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

 

Your personal information is never shared outside the company without your permission, except under conditions explained above.  Inside the company, data is stored in password-controlled servers with limited access.

 

Use of Cookies

To ensure we are publishing content customers need and want, LJ's Custom Cards collects site-visitation statistics using cookies.  We only use this information in aggregated form and only use site-visitation statistics for improving our site.

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

 

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie.  This technology tells us how many visitors clicked on key elements (such as links or graphics) on a LJscustomcards.com web page.  We do not use this technology to access your personally identifiable information on LJscustomcards.com; it is a tool we use to compile aggregated statistics about LJscustomcards.com web site usage.  We may share aggregated site statistics with partner companies.


LJ's Custom Cards also uses cookies in connection with the use of your account on the LJscustomcards.com web site as explained above.

 If you choose to not have your browser accept cookies from the LJscustomcards.com web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

 

You can typically remove or reject cookies via your browser settings. To do this, follow the instructions provided by your browser (usually located within the "settings", "help", "tools" or "edit" menus). Many browsers are set to accept cookies until you change your settings.

 

Social Media

Our Services include an interface that allows you to connect with social networking sites, for example, Facebook, Instagram, TikTok, Ebay, Twitter, or Google+ (each an "SNS"). If you connect to an SNS through our Services, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS. We also may enable you to post content to SNSs. You acknowledge and agree that you are solely responsible for your use of the SNSs and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNSs. We will not be responsible or liable for the availability or accuracy of such SNSs, the content, products or Services on or availability of such SNSs, or your use of any such SNSs.

 

Third Party Links

LJ's Custom Cards reserves the right to provide links from our web site to third party web sites.  We encourage our users to read third party sites' privacy policies before submitting personal information.

 

Online Orders

Orders placed online are not a guarantee of product fulfillment. All orders placed on the LJ's Custom Cards Website are considered requests only and may be allocated or refused.

 

Account ID and Passwords

Customer is responsible for maintaining the confidentiality of his/her Customer User ID and Password, and customer further agrees to accept responsibility for all activities under said account. This is also true for any customer choosing to checkout, view, or any other activity as a "guest" or "guest profile." 

 

Changes to this Statement

LJ's Custom Cards will occasionally update this privacy statement.  When we do, we will also revise the "last updated" date at the top of the privacy statement.  For material changes to this Statement, it is up to the customer, viewer, guest, etc. to read and review and update themselves on any changes.

Opt out

You may contact us anytime to opt out of: (i) marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose; or (iv) the transfer of your personal data outside the European Economic Area (the EU, UK, Iceland, Liechtenstein and Norway). Please note that your use of some of our Website and receipt of our email newsletter services may be ineffective upon opting out.

Access

You may access the personal data we hold about you at any time by contacting us directly.Please e-mail us at LJscustomcards@gmail.com if you have an account.

 

Move

Your personal data is portable – i.e. you have the flexibility to move your personal data to other service providers as you wish, if you have an account.

 

Erase and forget

In certain situations -- for example, when the information we hold about you is no longer necessary to provide the Services, is incorrect or you want to withdraw your consent to our holding of your data -- you can request that we erase your personal data.

 

If you wish to exercise any of these rights, please contact us at LJscustomcards@gmail.com. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to exercise. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and, in any event, within one month of your request. Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

 

 

CCPA

NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

(AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

ljscustomcards@gmail.com

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

ljscustomcards@gmail.com

 

Thank you


Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[INSERT:

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
  • WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
  • IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]

Your rights

[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

LJ’s Custom Cards, 11013 Finchley Road, Louisville KY 40243, United States

Last updated: 09/20/2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]